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COVID-19 UPDATE

Updated May 21, 2020

Hillsboro Pediatric Clinic is dedicated as ever to the health and safety of the children we serve, their families, our community, and our staff and healthcare providers. Like you, Hillsboro Pediatric Clinic has been closely monitoring the news surrounding the COVID-19 (Coronavirus) pandemic and we want to do our best to keep our loved ones safe.

We have already started taking significant protective measures, and we thank you for your patience and flexibility moving forward.

Video Telemedicine visits are now available, these are appropriate for many types of visits. We use a HIPAA-compliant secure connection via Zoom to meet with you from the comfort of your home.

We are limiting the number of people coming in and out of our clinic. Please make an effort to bring the patient and no more than one support person to office visits.

Starting May 25th, everyone older than 3 years is required to wear a face mask. If you do not have one we will provide one for you.

Employee and visitor temperatures are checked upon entry, and screening questions are asked about potential exposures.

Non-urgent, ill patients will be seen in the clinic during afternoon and evening hours at Main Street only.

Our Main Street clinic now has clearly designated “Ill” and “Well” sections. This includes the parking lot, entrances, waiting rooms, and patient rooms.

Our Orenco Street clinic is open for healthy newborns, healthy infants, and all Westside Breastfeeding Center visits only.

For well patients: We continue to see patients of all ages. Regular check-ups are more important now than ever before to keep your child healthy and catch problems early.

• Orenco Station Clinic: Well Child Checks for newborns and younger infants only.

• Main Street Clinic (Side A):

• Well Child Checks for healthy infants, toddlers, and older children and adolescents.
• Adolescents in need of birth control.
• Park, enter, and exit the building through Side A.
• For ill patients or patients brought in by ill family members:These visits will take place at the Main Street Clinic (Side B) during the afternoon and evening hours.
  • We are increasing our phone triage efforts to minimize unnecessary exposures. Patients who need to be seen will be seen. However we may offer a phone or video telemedicine appointment with a medical provider rather than an office visit.
  • Park in, enter, and exit the building through Side B.

• For Behavioral Health Patients:
  • We continue to provide care. Many of these visits will be offered through telemedicine appointments.
• We have expanded our hygiene measures. Common areas like lobbies, door knobs, and chairs are disinfected every couple of hours. More time between office visits has been added to allow for more thorough room cleanings. Our nightly janitorial procedures have been intensified.

We hope these only need to be short-term precautions, but regardless of conditions Hillsboro Pediatric Clinic will continue to be available to help you care for your children for years to come.

We also understand if you and your family are worried and overwhelmed. Please rest assured that we are gathering the most accurate information and you can call us for any questions or concerns you may have.

For additional information, please visit the resources below to stay up-to-date on COVID-19, how to talk to your children regarding the outbreak, and what you can do while they are home from school.

Resources:

Local COVID-19 Testing Options
COVID-19 Resources for Families
When and How to Wash Your Hands
Cover Your Cough and Sneeze – Video
2019 Novel Coronavirus (COVID-19) Healthychildren.org
Reach Out & Read: Resources for Families
CDC’s Handwashing website